![]() To protect your email sender reputation, HubSpot excludes these contacts from future emails. Hard bounce: usually indicates a permanent error, but can also be caused by a strict email security filter.Services like Mimecast can send bounce notifications as separate emails, which will cause issues with HubSpot's bounce detection. HubSpot can only detect bounces if the bounceback message is a direct reply to the email that bounced.Because the configurations for Exchange and IMAP inboxes can vary greatly, HubSpot will not always be able to detect a bounce. HubSpot supports bounce detection for Google and Office 365 inboxes, but only has limited support for Exchange and IMAP inboxes.Y ou'll receive a bounceback email with the full bounce response in your own inbox. ![]() A bounce for a one-to-one sales email sent from HubSpot CRM will display less information than a marketing email because it's sent through a connected inbox.
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