![]() ![]() ![]() It was there Sunday night but Monday, I got a world map and rig information. ![]() Although the fix was simple (File> Open>My Log), I didn't recognize what had happened. The support folks have been very responsive. They are really trying but so far, my 31 years as an IT Manager would call the product "unstable." Now, we may find something wrong with my PC or my Windows install but for right now, I cannot recommend HRD. I needed support to make the FTDX 10 work with the HRD, also need to figure out the logging FREE HAM RADIO DELUXE SOFTWARE INSTALL The support engineer (Kevin) spent at least 30 minutes, and took care of my problems. Really great support, I still don't know how they make money.With all the support! Kevin was professional, highly knowledgeable, precise, and fast. If only it was the software, than one can argue about the price (I guess), but with the support, it is a steal.Nearly every Ham operator will need support when installing the HRD, as each rig is different Their support, is outstanding, even though my problem had nothing to do with HRD, their team still supported my problem.For a $100 I got my monies worth! I can't imagine how HRD can support every single variation of these rigs! God bless their support.It has to be a nightmare! Sold all my ham equipment a few years back (I did not want to!), anyway, back into Ham radio again, and one of the first items to purchase is HRD. ![]()
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